Support

Do you have any questions or issues regarding Firebird, InterBase^�, Delphi^� or any of the IBExpert products?

We offer a range of support concepts. And if you can not find the solution you are looking for, then please mail support@ibexpert.com with details of your requirements and we will send you a written offer.

Our support options include:

For details of our coaching, mentoring and outsourcing options, please refer to our training page.

Download support information (PDF).

IBExpert Support

Whether using the full registered versions or the free Personal or Educational version, we offer comprehensive IBExpert, Firebird and InterBase^� support to all our customers.

Online documentation

The complete IBExpert help files are available directly online: IBExpert documentation. On the main documentation page you will find documentation for all other IBExpert Developer Studio products and the HK-Software Service Center, as well as a range of general documentation and articles concerning Firebird and InterBase^�.

PDF download

The complete IBExpert documentation can also be downloaded in PDF format:

If you are already a registered user of the IBExpert Download center, you can access the Download page in the IBExpert Download Center, using your Download Center email and password.
If you have not used the IBExpert Download Center before, go to http://ibexpert.net/Downloadcenter and register. Once you have received your password by e-mail, you can use this with your e-mail address to access the Download page in the Download Center.

Forum and newsgroups

Should you not be able to find a solution to your problem in the documentation, please use our Firebird Experts forum at http://www.firebirdexperts.com/ or one of our newsgroups:

Username: ibexpert
Password: ibexpert

news://ibexpert.info/interbase.ibexpert.de German language

news://ibexpert.info/interbase.ibexpert.en English language

news://ibexpert.info/interbase.ibexpert.ru Russian language

news://ibexpert.info/interbase.ibexpert.fr French language

E-mail, telephone hotline

Alternatively send an e-mail to support@ibexpert.com. IBExpert KG also offers telephone hotline support, remote support as well as on-site performance tuning, mentoring and workshops.

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