Troubleshooting
If you have problems starting your Server Tools Backup/Restore (for example, when your start hkscc.exe you can only see a white point instead of a red or green point), take the following simple steps:
- Open a DOS window (
cmd.exe) as administrator. - Go to the path/directory where
hkIBRS.exeis located. - Execute the following command:
hkiBRS.exe /INSTALL. - Then set the service in
hkscc.exeor in the central services administration to Autostart.







