IBExpert Remote Support

Do you have certain tasks or issues which need a review by database performance experts?

Do you really know that there are no blocking transactions?
Is the garbage collector really successful?
Is the database design as good as it can be?
Will additional indices increase or decrease performance?
Are changes on existing indices needed?
Do the Stored Procedures/Triggers/Views use the indices?
Which are the bottleneck sql statements in your application?
How to optimize SQL statements for specific jobs?

All these questions can be answered by the IBExpert Team.

If you need a rapid solution to your current database problems, consider using our remote support, just a further part of our support range of services.

IBExpert Remote Support works as follows:

Based on Skype^� and our remote support software, we connect to a development machine or database server in your network, which must have an internet connection. Using the Skype^� phone connection, we dicuss the possible problems and review your system using our remote desktop support system. You receive valuable hints as to what you should alter, or immediately make some changes in your database and configuration that might improve your system. Individual SQL statements can be analyzed and optimized as needed or replaced by a functional identical stored procedure.

Languages spoken: English or German.
Time: up to 90 minutes at EUR 175.00 (net sales tax, if applicable).

This is a secure solution, as our database specialist can only connect to your server when you are running the remote support software. You can view all transactions made by the remote supporter on-screen, and can discuss all analyses over Skype^� or on the phone.

If you are interested in this support solution, then please order in our online shop or download and complete our support order form and send it to us by fax or post.

Remote performance support
Remote performance support - up to 90 minutes remote support.

EUR 175.00

(excl. VAT/sales tax, where applicable)

Please mail any queries to info@ibexpert.com.

Download support information (PDF).

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